Matrix Telecom Training Agenda

The folowing bullet points cover the course usually followed although in most cases each course is structured to the individual partner. Note some topics may not be covered in detail on 1 day courses.

• Quick introduction to ETERNITY PBXs
• Variants and features of ETERNITY range
• Introduction the Web Jeeves interface
• Hardware Setup
• Initial System Setup
• Configuring Trunks
• Setting up Extensions
• Call Routing
• Troubleshooting
• Support